If you chose a username, you’ll be asked to confirm your mobile number or Social Security number, just as if you were creating a new username. Click on whichever one you’d like to reset.
On the login page, you’ll see two options near the bottom: “Forgot username or password?”. Step 4 – Recovering a Forgotten Username or Password Solely enter these onto the login page, and you’re done. Once you’ve done this, you’ll be allowed to choose a username and password. You can choose between receiving a text message or entering your Social Security number, but either way is fine. You’ll be asked to verify some of your personal details first. Just click the “Don’t have a username? Create one” link at the bottom of the page. If you’re a Comcast customer but haven’t taken advantage of the email service yet, you can also create a new email address here. Remember to enter the security code, too! If you’re having trouble, you can have the letters read out to you by clicking Get an Audio Challenge. If you’d prefer not to sign in manually every time, check the Stay signed in option, although we advise against doing this on a shared computer.
This part is fairly self-explanatory: just enter your Xfinity username, email address, or mobile number, then type your password into the box below. If you followed the steps above, you’ll now see a login screen. This time, click the envelope icon in the top-right. Instead, you’ll be redirected to a page with news, weather, and so on. Believe it or not, this doesn’t take you straight to your inbox. Take a look at the top right of the screen – do you see the Email option? Click on it. Step 1 – Go to the Right Placeįirst things first: open up your web browser and go to the Comcast Xfinity website. Not to worry, though – below, we’ll walk you through the sign-in process step-by-step. Now what? Well, you’ll probably want to check your inbox every once in a while, right? Here’s the problem: Comcast doesn’t exactly have the most user-friendly website.
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